Thank you for shopping at Geesahh Designs! We are committed to providing you with a seamless shopping experience and want to ensure that you are completely satisfied with your purchase. Please read the following Shipping & Return Policy carefully.

Shipping:

  1. Order Processing Time:
    • All orders are processed within 20 business days, excluding weekends and holidays.
    • We strive to ship your order as quickly as possible, and any delays will be communicated to you promptly.
  2. Shipping Methods and Delivery Time:
    • We offer standard shipping through trusted carriers.
    • Delivery times may vary depending on your location. Typically, orders within the continental United States arrive within 3-7 business days. International orders may take longer.
  3. Shipping Charges:
    • Shipping charges are calculated based on the weight, dimensions, and destination of your order.
    • The shipping cost will be displayed during the checkout process before you finalize your order.
  4. Order Tracking:
    • Once your order has been shipped, you will receive a confirmation email containing the tracking number.
    • You can track your order by visiting the “Order Tracking” page on our website and entering your tracking number.

Return and Exchange Policy:

  1. Eligibility for Returns and Exchanges:
    • We accept returns and exchanges within 30 days of the original purchase date.
    • The item(s) must be unused, unworn, and in the same condition as when you received them.
    • Original tags, labels, and packaging must be intact.
  2. Non-Returnable Items:
    • The following items are not eligible for return or exchange:
      • Intimate apparel (underwear, swimwear, etc.)
      • Earrings and other pierced jewelry
      • Custom-made or personalized items
  3. Return Process:
    • To initiate a return or exchange, please contact our customer support team or fill out the return form on our website.
    • We will provide you with instructions on how to return the item(s).
    • You are responsible for the return shipping costs, unless the return is due to our error.
  4. Refund and Store Credit:
    • Once we receive and inspect the returned item(s), we will process the refund or issue store credit, as per your preference.
    • Refunds will be credited back to the original payment method.
    • Please allow 3-5 business days for the refund to appear in your account.
  5. Exchanges:
    • If you wish to exchange an item, please follow the return process to return the original item and place a new order for the desired item.
  6. Damaged or Defective Items:
    • If you receive a damaged or defective item, please contact our customer support team within 48 hours of delivery.
    • We will assist you in resolving the issue by offering a replacement or refund, depending on the situation.

Please note that Geesahh Designs reserves the right to update or modify this Shipping & Return Policy at any time without prior notice. It is recommended that you review this policy periodically.

If you have any questions or need further assistance, please don’t hesitate to contact our customer support team. We are here to help!